
State Farm® Insurance Agent Brett Laugen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jason Hennis
October 1, 2025
"Sam is great to work with, always tells me what my options are and keeps me up to date with any changes"
"Thank you for the review Jason! "
Shannon Sandquist
September 29, 2025
"Sam took the time necessary to answer questions. It was a great policy review. I have has State Farm for 50+ years. Good company."
"Thank you Shannon! We think we Sam is pretty great too. ☺️"
Carl Racchini
September 24, 2025
"Very helpful."
"Thank you for the review Carl!"
Mary Pat Potts
September 23, 2025
"We worked with Jonah, who explained State Farm very well, & answered all our questions. He was personable & knowledgeable"
"We enjoyed working with you Mary Pat! Thanks for trusting us with your insurance needs. Glad to hear Jonah explains everything thoroughly!"
Ty Holmes
September 18, 2025
"I’ve had an excellent experience working with Jonah at State Farm. He’s professional, knowledgeable, and truly cares about his clients. Jonah took the time to answer all my questions, explain my options clearly, and make sure I had the coverage that fit my needs and budget. His communication is top-notch—he’s always quick to respond and makes the whole process easy and stress-free. If you’re looking for someone who is reliable, approachable, and genuinely wants the best for you, I highly recommend Jonah. He goes above and beyond to deliver great customer service."
"Jonah is so great at what he does. We are happy to hear he was able to help you with your questions and insurance needs! Thank you for your kind words and review!"
Naomi Love
September 17, 2025
"When I was without insurance and unable to make it in to office they were amazing to work with over the phone!!!"
"Thank you Naomi! We are happy to help you virtually or in office. We hope we made it seamless for you. Thank you for the review."
Rick Boeder
September 12, 2025
"Office staff and Jonah were great to work with. His understanding of what insurance I was wanting and State Farm's policies and prices beat 5-6 other companies I checked with. And since I had State Farm ins previously, it was seamless to change to our new location. I highly recommend Jonah and his office!"
"Thank you Rick! We are happy to hear Jonah was able to help you with your insurance and any questions you had. We appreciate your review!"
Denise DeCarlo
September 4, 2025
"I've had State Farm coverage for many years with Brett's office. Working with Kaci has been outstanding and the customer service over the years has been flawless. They provide good value for money for the services provided."
"Thank you for your kind words Denise and allowing us to help protect what matters most to you. We think Kaci is pretty great too! ☺️"
Amber Mass
August 22, 2025
"Very efficient, effective and friendly. They have adapted to the modern world and can do a lot over email which saves the phone calls and having to take time off work for appointments."
"We are here to help our customers to best accommodate their needs and schedules. Thank you for the review Amber!"
Ray Mauer
August 22, 2025
"Jonah, helped us with home, auto and boat insurance during our move to the Brainerd area. He is responsive, knowledgeable and easy to work with. Highly recommend!"
"We are happy to hear we were able to help you with your home, auto and boat insurance needs. Welcome to the BLA!"
janice worley
August 21, 2025
"Wonderful salesman, Jonah schaunaman. Easy to communicate with, great pricing and very helpful. Thanks Jonah!!"
"We think Jonah is pretty great too. Thank you, Janice, for the review!"
Josh Jordan
August 19, 2025
"Kaci very helpful and understanding wants to help u out and knows by name"
"We appreciate the review Josh and thank you for your business!"
Kelly Kragness
August 6, 2025
"Definitely recommend. Jonah is great. Easy to work with, professional, knowledgeable, nice guy. Coverage is great also. Wouldn’t go anywhere else!"
"Thank you Kelly for your business and kind words. We appreciate it!"
Elijah Trostle
August 4, 2025
"Super friendly and knowledgeable staff, always happy to help you navigate the insurance world with real-world understanding."
"Thank you Elijah for the kind words. We are happy to assist you with your insurance and questions!"
Bonnie Savey
August 4, 2025
"Evan Neu helped me. Did an amazing job explaining what each policy meant and also helped me with getting WAY better coverage (including multiple coverages) for FAR less than I was originally paying Allstate."
"Thank you Bonnie for your review! We are happy to hear he was able to help you with your coverage. We appreciate your business!"
Kari Aanenson
August 1, 2025
"I worked with Evan and he provided great knowledge and customer service. Very helpful, enthusiastic and friendly. Highly recommend!"
"Thank you for the kind words Kari! We are happy to hear Evan was able to help you."
JoAnn Hoof
June 26, 2025
"Jonah Schaunaman was extremely helpful and took the time to break down everything and explain it. He was very welcome and professional. I definitely recommend going to them"
"Thank you for the kind words JoAnn! We think Jonah is pretty great too. We appreciate your business! "
Zach B
May 31, 2025
"Jonah is friendly, professional, knowledgeable and gives the impression that he truly wants to help you as a person when it comes to insurance. Not only was the customer service great, but the quote I got from State Farm for home insurance was 50% less than what another local company offered if I bundled my car insurance with it. Highly recommend."
"Thank you for the kind words Zach. We are here to help and happy to hear we were able to save you some money on your home insurance!"
Charlie Redetzke
May 19, 2025
"Kaci is awesome, she is very personable and is easy to understand when informing us on our policy"
"Thank you Charlie for the kind words! We think Kaci is pretty great too. :-)"
Dakota Grecula
May 2, 2025
"Sam is great!"
"We think Sam is pretty great too. Thanks for the review Dakota!"
Breanna Thompson
May 2, 2025
"Great communication throughout the process and competitive pricing. Thanks Brett!"
"Thank you for your business Breanna! We enjoyed working with you."
Body Made By Love
April 18, 2025
"Enjoyed talking with Jonah, I’m new to the area and he made me feel so at home."
"We are happy to hear we could make you feel at home. Welcome to the BLA!"
Jared Sazama
April 7, 2025
"My current homeowners insurance keeps going up. I have never had a claim. I got a quote from State farm for half the price. Plus comparable car insurance price. I was able to email and get a quote then meet with an agent ten minutes from home. Agent was kind and told it like it was. I am very happy."
"Thanks for the kind words Jared! It was our pleasure to help you with your homeowners insurance and car insurance."
Thomas Hoppe
March 21, 2025
"Fun car to drive!"
"Thanks!"
Sandy Newton
March 20, 2025
"Samantha was a delight to work with. Top notch service!"
"We think Samantha is pretty great too. Thanks for the review Sandy!"